在我看来,家电售后服务给消费者带来的体验经常不能满足消费者的需求。最常见的问题就是服务体验问题。例如,消费者报修之后,上门服务的时限大多为24小时之内。但很多时候,消费者需要的是更短时间内帮助其解决维修的问题。目前,传统家电服务业在发展中遇到的障碍包括:一、缺乏一个全国统一的服务标准,基本上都是依托品牌方或经销商来操作。受限于区域和品牌的因素, In my opinion, after-sales service to consumers of home appliances often can not meet the needs of consumers. The most common problem is the service experience problem. For example, after consumers repair, on-site service is mostly within the time limit of 24 hours. But oftentimes, what consumers need is a solution to the problem of repairs in less time. At present, the obstacles encountered in the development of traditional home appliance service industry include: First, the lack of a unified national service standards are basically relying on the brand side or dealer to operate. Subject to regional and brand factors,